TERMS AND CONDITIONS

Company Name: Global Integrated Marketing Communication Group Holdings Limited

Legal Representative: 陶敬宾

Website Name: massmancybergeeks.com

Website URL: https://massmancybergeeks.com

Business Type: Online Retail Store / E-commerce Platform

Products Sold: Physical consumer goods and lifestyle products

Delivery Area: European Economic Area (EEA) and selected international destinations

Payment Methods: Cash on Delivery (primary method), additional payment methods where available

Email Support: info@massmancybergeeks.com

Customer Support Hours: Monday – Friday, 09:00 – 18:00 (CET)

Company Address: RM 01, 15/F, Goldsland Building, 22-26 Minden Avenue, Tsim Sha Tsui, Kowloon, Hong Kong

Country of Registration: Hong Kong

Order Processing Time: 1–2 business days

Return Window: 30 days from delivery

Effective Date: Dec 23, 2025

TERMS AND CONDITIONS OF USE AND SALE

These Terms and Conditions govern the access to and use of the website massmancybergeeks.com and regulate the contractual relationship between the website operator and customers who purchase products through the platform.

By accessing, browsing, or placing an order through the website, users acknowledge that they have read, understood, and agreed to be legally bound by these Terms and Conditions.

These Terms are established in compliance with applicable European consumer protection legislation, including but not limited to:

• Directive 2011/83/EU on Consumer Rights

• Directive 2005/29/EC on Unfair Commercial Practices

• Regulation (EU) 2016/679 (GDPR) where applicable

• Directive 2000/31/EC on Electronic Commerce

• Directive 93/13/EEC on Unfair Terms in Consumer Contracts

  1. LEGAL IDENTIFICATION OF THE BUSINESS

The website massmancybergeeks.com is owned and operated by:

Global Integrated Marketing Communication Group Holdings Limited

Legal Representative: 陶敬宾

RM 01, 15/F, Goldsland Building 22-26

Minden Avenue

Tsim Sha Tsui, Kowloon

Hong Kong

Hong Kong

Email: info@massmancybergeeks.com

Global Integrated Marketing Communication Group Holdings Limited operates an international e-commerce platform offering consumer products to customers located in the European Economic Area and other supported territories.

The company operates as a distance-selling retailer and facilitates the sale and delivery of physical goods through international logistics partners.

  1. SCOPE OF THESE TERMS

These Terms and Conditions regulate:

• Access to and use of the website

• The purchase and sale of products offered on the platform

• The rights and obligations of customers and the company

• Payment, delivery, returns, and consumer protection rights

These Terms apply to all transactions completed through the website unless otherwise stated in writing.

If a provision of these Terms conflicts with mandatory consumer protection laws applicable in the customer’s country of residence within the European Union, those mandatory provisions shall prevail.

  1. ELIGIBILITY TO USE THE WEBSITE

By using this website or placing an order, the customer confirms that:

They are at least 18 years old or the legal age required to enter binding contracts in their jurisdiction.

They possess the legal capacity to enter into contractual agreements.

The information provided during checkout is accurate and complete.

The company reserves the right to refuse access to the website or cancel orders if fraudulent or unlawful use is suspected.

  1. WEBSITE ACCESS AND USE

Users may access the website solely for lawful purposes.

Prohibited activities include, but are not limited to:

• Attempting unauthorized access to servers or databases

• Using automated tools to scrape website data

• Uploading malicious software or viruses

• Engaging in fraudulent transactions

• Misrepresenting identity or payment details

Violation of these provisions may result in:

• Suspension of user access

• Order cancellation

• Reporting to relevant authorities

  1. PRODUCT INFORMATION AND DESCRIPTIONS

The website provides detailed product information, including descriptions, images, specifications, and pricing.

While the company makes reasonable efforts to ensure accuracy:

• Product images may vary slightly due to screen settings or manufacturing changes

• Packaging or branding may change without prior notice

• Minor variations in color, design, or dimensions may occur

Such variations do not constitute defects.

The company reserves the right to update product descriptions at any time without prior notice.

  1. PRICING TRANSPARENCY

All prices displayed on the website are clearly listed on product pages.

Prices may include or exclude applicable taxes depending on the delivery location.

The total cost of the order, including shipping fees and any applicable charges, will be clearly presented during the checkout process before the order is finalized.

The company reserves the right to modify prices at any time; however, such changes will not affect orders already confirmed.

  1. ORDER PROCESS

The order process follows the standard electronic commerce procedure:

The customer selects products and adds them to the shopping cart.

The customer proceeds to checkout and enters delivery details.

The customer confirms the order.

The system generates an order confirmation.

The order is processed and prepared for shipment.

Submission of an order constitutes an offer to purchase the selected products.

The company reserves the right to accept or reject the order at its discretion.

  1. ORDER ACCEPTANCE POLICY

An order is considered accepted once the company confirms shipment of the goods.

The company may refuse or cancel orders in cases such as:

• Product unavailability

• Pricing errors

• Suspected fraudulent activity

• Incomplete delivery information

• Technical errors affecting the order process

If payment was made prior to cancellation, a full refund will be issued.

  1. ORDER CANCELLATION

Customers may request order cancellation before the order has been dispatched.

Once the order has entered the shipping process, cancellation may not be possible and the customer must follow the Return and Refund Policy.

  1. CONSUMER RIGHTS UNDER EU LAW

Customers located within the European Union benefit from statutory consumer protection rights under Directive 2011/83/EU.

These rights include:

• The right to receive clear pre-contractual information

• The right to withdraw from a distance contract within 14 days

• The right to receive goods that conform to the contract

• The right to remedies in case of defective goods

These rights apply independently of any voluntary commercial guarantees.

  1. CUSTOMER ACCOUNT RESPONSIBILITY

Where account registration is available, users are responsible for:

• Maintaining the confidentiality of login credentials

• Restricting unauthorized access to their account

• Ensuring the accuracy of personal information

Users must notify the company immediately if they suspect unauthorized account access.

  1. INTELLECTUAL PROPERTY RIGHTS

All content on the website is protected by intellectual property laws.

This includes:

• Logos

• Product images

• Website design

• Text descriptions

• Graphics and layout

• Software and code

These materials remain the exclusive property of the company or its licensors.

Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the company shall not be liable for:

• Indirect or consequential damages

• Loss of profits or business interruption

• Technical issues beyond the company’s control

• Delays caused by logistics partners or force majeure events

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable consumer protection law.

  1. INDEMNIFICATION

Users agree to indemnify and hold harmless the company from any claims, damages, or liabilities arising from:

• Breach of these Terms

• Misuse of the website

• Violation of applicable laws

  1. FORCE MAJEURE

The company shall not be held liable for delays or failure to perform obligations due to events beyond its reasonable control, including:

• Natural disasters

• War or civil unrest

• Government restrictions

• Transport disruptions

• Cybersecurity incidents

  1. DISPUTE RESOLUTION

In the event of a dispute, customers are encouraged to contact customer support first.

Email: info@massmancybergeeks.com

Where disputes cannot be resolved directly, EU consumers may access the European Commission Online Dispute Resolution platform.

This platform allows consumers and traders to resolve disputes without going to court.

  1. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by applicable international commercial law and consumer protection regulations.

Consumers located within the European Union retain the protection of mandatory provisions of the consumer protection laws of their country of residence.

Any legal disputes shall be handled by competent courts in accordance with applicable jurisdiction rules.

  1. MODIFICATIONS TO THESE TERMS

The company reserves the right to modify these Terms and Conditions at any time.

Changes will become effective once published on the website.

Customers are encouraged to review these Terms periodically.

  1. CONTACT INFORMATION

For questions regarding these Terms and Conditions, customers may contact:

Global Integrated Marketing Communication Group Holdings Limited

Legal Representative: 陶敬宾

Address:

RM 01, 15/F, Goldsland Building 22-26

Minden Avenue

Tsim Sha Tsui, Kowloon

Hong Kong

Hong Kong

Email: info@massmancybergeeks.com